Privacy Policy as 1st of September 2024. We may update this privacy policy from time to time in order to reflect changes to our practices, or legal and regulatory reasons.
We respect your data and your privacy. Objectiza´s online store collects some personal information in order to fulfil orders and reply to messages sent via the contact form or add you to our mailing list - we do not sell, rent or trade any of your information with third party.
ONLINE STORE OWNERSHIP
This online store is property of OBJECTIZA, unipessoal lda – NIPC 513 920 595 with tax address at Rua D. Cristóvão de S. Boaventura, 251 r/c esq. 4810-261 Guimarães, Portugal
CONTACT US
If you would like to change, delete any personal information we have about you, or any other information about what we do, please visit our website here or contact us by email, at: [email protected].
WHAT DO WE DO WITH YOUR INFORMATION
When you use the contact form, newsletter sign up or shop on this online store, as part of process, we collect the personal information you give us in order to fulfil your request or transaction. When you browse our online store store we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser, operating system and experience when visiting.
CONSENT
When you provide us with personal information to reply to messages, sign up to our newsletter or place an order, you agree with us collecting this information and using it for that specific reason only.
THIRD PARTY SERVICES & PAYMENT PROVIDERS
Big Cartel
This online store is hosted on Big Cartel, LLC. (Big Cartel). They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Big Cartel's data storage, databases and the general Big Cartel application. They store your data on secure databases protected via a variety of industry-standard access controls. SSL encryption, disk-based encryption, firewalls, and other measures are in place to protect your data.
Any of the third-party providers used by our Big Cartel shop will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
Big Cartel uses third party payment providers to assist it in processing your personally identifiable payment information, securely. Such third party providers use of your personal information is governed by their respective privacy policies which will contain privacy protections. Payments for our products are currently processed and managed using the third party vendors, PayPal and Stripe.
For the Stripe Privacy Policy, please visit the Paypal website here.
For the Paypal Privacy Policy please visit the Paypal website here.
For more information on Big Cartel's legal documents and policies please visit the website here.
MAILING LIST
When you subscribe to our mailing list, you are prompted to give your permission for us to send you emails. We only send occasional emails with information about the shop being updated and any exhibitions, events or new works that we think you might like to know about. Your information is stored and processed by a third-party system called Mailchimp, whose Privacy Policy you can read here.
COOKIES
We use Cookies data files to collect certain information about the device you are using, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. The cookies used do not store sensitive information such as your name, address or payment details; they simply allow us to recognise, count the number of visitors and see how visitors move around our website. This helps us to improve the way our online store works, by ensuring that users are finding what they are looking for easily. By continuing to use this online store, you agree to the use of cookies as described above. Should you not wish to have cookies stored on your computer, you can find out how to delete them and prevent it happening here.
DATA RETENTION, YOUR RIGHT TO ACCESS, CORRECT AND DELETE
When you place a request or order through this online store, we will maintain your information for our records unless and until you ask us to delete this information.
PROCESSING, SHIPMENT AND RETURNS
Our objects are made exclusively for you, upon order.
Usually takes from 2 to 4 business days to make an object, yet depending on the orders volume, we may need to extend this processing time.
If you wish to confirm the exact manufacturing time before making the payment please contact us.
Estimated shipping times are:
Portugal - 1 to 3 business days
Europe - 5 to 10 business days
Worldwide - 10 to 15 business days
These are the estimated shipping times, we are not responsible for delays and eventual loss by the shipping company.
Shipping costs will be comunicated to you before you make the payment.
A tracking number is sent to the email provided, so you can track the order.
Make sure that someone will be present at the time of delivery, as reception usually requires a signature.
Upon receipt, confirm that your order is in perfect condition.
If for any reason you are not satisfied with your purchase, you can return it as long as the product is in a condition to be sold again and within a maximum period of 14 days after receipt, note that in this case we will not support the return shipping charges.
We reserve the right to deny a refund if the returned item does not meet our return requirements.
CUSTOMS AND IMPORT TAXES
We are not responsible for any customs and import taxes that may apply.
We cannot hold responsibility for delays due to customs.
ONLINE STORE CONTENT
All copyright, design rights, in our designs and products, as well as in the images, texts, and marketing material, are and will remain the sole and exclusive property of OBJECTIZA, unipessoal lda. We place immense value on the protection of these rights and will address any instance of infringement with utmost seriousness.
2024 Copyright © (OBJECTIZA, unipessoal lda)